Bug Reporting & FAQ, etc.

For AIST-MeRAM Users

Thank you for using AIST-MeRAM.

This software is distributed for free in order to promote risk assessment of chemical substances. However, due to time/human resources constraints, we cannot respond to individual questions concerning the operation of the software or any other technical questions.

We appreciate your bug reports (Word, PDF), FAQ, usage examples, and comments for further improvement of the tool. Please submit your feedback in writing or by e-mail. Telephone inquiries are not accepted. Thank you for your understanding.

【Contact Information】
Research Institute of Science for Safety and Sustainability
National Institute of Advanced Industrial Science and Technology
Attention: AIST-MeRAM
16-1 Onogawa, Tsukuba, Ibaraki 305-8569, Japan
Email address: binle-lin”@”aist.go.jp
Please delete the quotation marks (” “) which are inseted in the above email address as a spam e-mail protection.

Bug Reporting and Questionnaire Survey

Developers of AIST-MeRAM appreciate bug reports from users to improve the quality of the tool.

If you encounter any problems while installing or using AIST-MeRAM, please notify us by using the following bug report form (Word or PDF). The form should be sent to:

binle-lin”@”aist.go.jp (Please delete the quotation marks (” “) which are inseted in the above email address as a spam e-mail protection).

【Bug Report Form】　　　　　　Word Version　　　　　　　　　PDF Version

You will be informed individually when we have concluded our investigation of the reported issue. Thank you for your cooperation.

FAQ

The following FAQ document shows questions that we have received from various users since the release of the Japanese version of AIST-MeRAM in July, 2013. These questions are also applicable to the English version.

【FAQ】　　　　　　PDF Version